Do I need Twilio to use SpotPro messaging?

No. You can run Send Notifications in email-only mode using your existing subscriber list — no Twilio account required. Connect Twilio later when you want outbound texts and keyword auto-replies (SPOT, PRICES, HELP).

Can subscribers sign up with email only?

Yes. The customer signup page accepts email without a mobile number. Dealers grow an email list first and add SMS when Twilio is configured.

What does Twilio cost for coin dealer SMS?

Twilio is pay-as-you-go — typically about $0.015 per outbound text in the U.S., plus your phone number fee. You bring your own Twilio account; SpotPro does not markup message costs.

What notifications can dealers send?

Stock (in-stock alerts), Specials, and Hours/closure notices. Each subscriber picks which types they want. Blasts go to everyone opted into that audience.

Do blasts send by text and email together?

When Twilio is configured, SpotPro sends matching text and email when the subscriber has both on file. In email-only mode, only subscribers with an email address are reached.

Customer Messaging

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SMS & Email Marketing

SMS & email messaging for dealers

Stock alerts, specials, and hours — by email today, optional text when you connect Twilio. Subscriber signup, QR kiosk, and keyword replies included.

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Start with email — add SMS when you are ready

SpotPro messaging is built around your subscriber list and Send Notifications — not a third-party marketing platform with per-message fees. Compose a Stock, Specials, or Hours blast, preview the branded email, and send (or schedule) to everyone opted into that audience.

No Twilio required to begin. If you have not set up text messaging yet, Send Notifications runs in email-only mode and reaches subscribers who provided an email address. Connect your own Twilio account later (~$0.015 per U.S. text) and SpotPro’s setup wizard configures outbound texts plus inbound keyword replies (SPOT, PRICES, HELP, INFO) automatically.

Where to find it

Messaging → Send Notifications — compose & blast
Messaging → Manage Subscribers — list & QR tools
Messaging → Configuration — optional Twilio wizard
Public signup at spotpro.us/notifications?cid=YOURID

Email-only mode — no Twilio account needed

Use messaging for email blasts only if you prefer not to run SMS yet. Subscribers can register with email alone (phone optional). You still get the signup page, QR kiosk link, searchable subscriber list, branded HTML emails, and scheduled sends. Add Twilio in Messaging Configuration when you want texts and keyword auto-replies on your shop number.

What is included

Email blasts without SMS

Send Stock, Specials, and Hours notices by branded email using your shop name and logo — no Twilio setup required.

Optional Twilio texts

When ready, paste Account SID and Auth Token — SpotPro loads your number, configures webhooks, and sends matching texts alongside email.

Subscriber signup tools

Branded mobile signup page, counter QR code, in-store kiosk URL, and embed snippets from Manage Subscribers.

Keyword auto-replies

Customers text SPOT, PRICES, HELP, or INFO to your Twilio number for instant answers (requires SMS setup).

Send now or schedule

Preview your message, send a test to yourself, blast immediately, or queue a scheduled send for a future date and time.

Audience targeting

Each blast targets subscribers who opted into Hours, Specials, or Stock — no spamming the whole list.

Screens from your dashboard

Fresh captures from the live SpotPro member area — the same tools included with your subscription.

Messaging configuration with optional Twilio setup wizard

Messaging Configuration — optional Twilio wizard. Skip this entirely and use email-only sends until you are ready for SMS.

Send Notifications compose screen with email preview

Send Notifications — compose Stock, Specials, or Hours blasts; preview branded email; send now or schedule. Works in email-only mode without Twilio.

Manage Subscribers — searchable list, notification badges, QR codes, kiosk URL, and signup link for your website.

Customer signup page — mobile-friendly registration at spotpro.us/notifications?cid=YOURID. Shows SMS shortcut pills (SPOT, PRICES, INFO, HELP) when Twilio is on; email-only shops see email alerts instead.

Ready to message your customers?

Included with SpotPro — start with email today, add Twilio texts when it makes sense for your shop.

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