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Marketing · included UI

Email and text your customers

When new stock lands, hours change, or a special is live, tell the people who already buy from you. Email tools ship with SpotPro for opted-in contacts. SMS uses your own Twilio account when you want texts.

Messaging in SpotPro is built for shops that already know their regulars — not for buying cold lists. Manage Subscribers holds opted-in email and phone contacts. Send Notifications composes the blast, shows email vs text reach counts, and can schedule for later. Signup QR codes and kiosk links grow the list at the counter without typing numbers by hand.

Email reach uses valid opted-in addresses on the plan. Text reach needs Twilio under Configuration → TEXT (SMS) Messaging plus compliant opt-in. Price-monitor alerts are a separate path (AI Price Alert / price monitor) so marketing blasts do not get mixed with automated risk alerts.

Use sparingly. Coin customers notice spam. SpotPro shows audience sizes before you send so you know whether you are texting 12 people or 400.

At a glance

What this part of SpotPro is for — in plain English.

Subscriber list with search, edit, and prefs

Send now or schedule for later

Email on plan; SMS via your Twilio

QR and link signup for the counter

Audience segments (hours, specials, in-stock style alerts)

Email + SMS preview before send

In-store kiosk URL for tablet signup

Separate from price-monitor automated texts

Core tools

Built into the product — not optional add-ons you buy later.

Send Notifications

Compose, preview email and SMS, choose audience, send or schedule.

Manage Subscribers

Opted-in contacts, search, edit phones/emails, notification flags.

Signup QR & links

Print codes for the counter; share a signup link on the web.

Twilio / SMS config

Your Twilio credentials for marketing texts and keyword replies.

Schedule

Queue a send for later instead of blasting mid-rush.

Kiosk signup

Tablet-friendly registration URL for shows and the front counter.

What it looks like

Real screens from a live shop account — not mockups.

Send notifications
Compose email and text with reach counts
Subscribers
Subscribers & signup tools (demo contacts)
SMS config
Twilio / SMS Messaging Config

How it works day to day

The details you need before you try it on the counter.

Grow the list at the counter

Print the signup QR from Subscribers / messaging tools and tape it by the register. Customers opt in with phone and/or email. Prefer phone if you plan to text — email-only contacts will not show in SMS reach.

The kiosk URL is for your own iPad or laptop at a show. Do not email that raw kiosk link to customers if it skips bot protection — use the public signup path designed for the web when you need a shareable link.

Grow the list at the counter
QR, link, and kiosk signup

Send a blast the right way

Open Send Notifications, pick who should receive it (hours, specials, in-stock style audiences when configured), write a short message, and check the email vs text counts. Preview the email branding and SMS plain text before you hit send.

Schedule when you want the message to go out after close. Include your shop name so people know who texted them. SpotPro will warn you that repetitive blasts annoy customers — that warning is there for a reason.

Send a blast the right way
Composer with audience cards

Email vs SMS costs

The messaging UI is included with SpotPro. Email to opted-in subscribers does not require Twilio. SMS marketing uses your Twilio account — you pay Twilio for segments. Configure credentials under Messaging Config and keep A2P / opt-in compliance in mind.

Automated price-monitor texts are configured under price monitor / AI Price Alert settings, not the marketing composer.

Email vs SMS costs
Twilio setup for SMS

Common questions

Short answers dealers ask before they try this on the floor.

Is SMS included in $69/mo?
The screens to manage subscribers and send messages are included. SMS carrier/Twilio usage is billed by Twilio on your account. Email marketing tools for opted-in contacts ship with SpotPro.
Can I text people who only gave email?
No. Text reach only counts contacts with a valid mobile number and SMS opt-in. Grow the list with phone capture at the counter if you want text reach.
Where do I set up Twilio?
Configuration → TEXT (SMS) Messaging. Enter account credentials and messaging number per the help docs, then test before a big blast.

Ready to try SpotPro?

Free for 7 days. Point of sale first — online store, wholesale, and auction when you need them. Main plan is about $69/mo or $690/yr after trial.

What coin shops say

Real dealers. Real floors. Same software we run at The Coin Shop in Brighton.

Busy shop plus shows was always a juggling act. This system handles both without forcing us to keep separate lists or files. Stock stays consistent, labels are easy, and the online and wholesale pieces don't fight with the counter. It just feels practical. Happy we switched.

Shop + shows

We've been with SpotPro for 5 years, and it's been a Godsend for our shop. The standout? Definitely the Point of Sale Display. Also the text messaging — a quick notification after new stock and customers come calling.

TV boards · SMS

Since we started using SpotPro, we've noticed a significant change in how we do things. Real-time pricing and the POS Display have really helped. I'd definitely suggest giving it a try if you're in the business.

Live pricing

SpotPro's e-commerce service has increased our online presence. No selling fees. Absolutely worth it.

ExtraCoins · $0 cut

The text messaging service keeps our customers in the loop for new inventory. It's a great tool for letting customers know what's going on.

Messaging

The Scrap Gold table has made purchasing scrap gold super easy. New customers never question our prices.

Scrap gold

We've been really impressed with SpotPro's features, like the gold coin database. This thing saves a ton of time. Highly recommend!

Reference tools

I've been in this business long enough to be tired of software that doesn't get how we actually work. SpotPro finally does. Buying at the counter and at shows is way faster now, the prices on the big screen stay current so customers stop arguing, and the online store actually sells without nickel-and-diming us on fees. It's just made the whole shop run smoother.

Counter · TV · store

Wasn't looking for another system, but a buddy talked me into trying it. Glad he did. Inventory, labels, counter, and the website all stay in sync for once. Customers trust the prices more because they update themselves, and the scrap gold tool is simple enough that even my part-timers don't mess it up. It's been a solid upgrade.

Inventory · scrap

The TV screen alone was worth it. People walk in, see the current numbers, and relax instead of pulling out their phones to check. Texting customers when new stuff comes in brings them back faster than I expected. Online sales are finally consistent without the usual marketplace headaches. Setup wasn't a nightmare either.

TV boards · SMS

I do a lot of shows and still keep the shop open, so I needed something that works in both places. Tracking buys by location, printing clean receipts, and keeping stock straight has been a relief. The online store and the wholesale side both pull from the same inventory, which cuts down on the usual double-entry mess. Feels like it was made by someone who's actually done this job.

Shows · wholesale

We used to bounce between a couple different programs and still end up with mistakes. Now everything's in one place and it just works. The price boards look professional, customers notice, and the directory listings have brought in a few new faces. Staff picked it up pretty quick. For what we pay, it's more than paid for itself.

One system

Online was always a pain for us until this. Having our own little store with live prices that actually update has made a difference. No weird fees eating into the margins. Counter work is cleaner too, and the text alerts when we get new stock are simple but effective. Customers respond to them.

Online store

Labels and inventory used to eat up way too much of the day. Now it's quick, the pricing stays current, and we can reprice stuff without starting from scratch every time the market moves. People comment on how professional the screens look. It's just less friction day to day.

Labels · inventory

I've tried a few different setups over the years and most of them feel like they were built for regular retail and then someone added "coins" as an afterthought. This one doesn't. Buying is straightforward, the boards are accurate, and the online side doesn't cost us extra every time something sells. Support has been decent when we needed it.

Built for dealers

After six months I can say it's made us more organized and a bit more profitable. Counter is faster, the website actually moves product, and texting customers about new arrivals works better than email ever did. The price displays help a lot with trust. We're not going back to the old way.

Counter · store

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