From a customer

SpotPro Collection for your shop

A customer uses this free app on their phone. They keep the coins they own and the coins they are looking for. If your shop uses SpotPro, coins you have available for sale can show up for them. They never see what you paid.

This page does not include their collection. SpotPro does not email you about it.

SpotPro is the system for the shop. Pocket is the shop app. This note is from a customer.

Already on SpotPro? Sign in. You do not start over. The coins in your system are what a customer can match.

What the app is

SpotPro Collection is for the customer, not the counter. It is free for them. You are not billed for their account.

Free for the customer

There is no charge for their account. It is not a shop subscription, and the shop is not billed for it. This app is free for your customers provided by SpotPro.

Not Pocket

Pocket is the shop app. Your staff uses Pocket. The customer uses Collection. Collection does not sell subscriptions and does not run your register.

In the browser for now

Collection is not in the App Store or Google Play yet. Customers open it in the phone’s browser at spotpro.us/collection. The page a customer reads on a computer is collection.spotpro.us.

Physical coins and bullion

Gold, silver, and the other coins you already sell. It is a list of real coins, not a price guide and not a second point of sale.

What it does

The customer keeps their own list. Your shop shows up only for coins you have available for sale, and only if those coins are in SpotPro.

The coins they keep

They add coins they own, dates they are missing, and grades they would take as an upgrade. The list is theirs.

One favorite shop

They can save other shops. Matches and phone alerts use only the favorite. Saving a new favorite replaces the first. If they pick your shop, yours is the one the app watches.

What you have for sale

When your shop uses SpotPro, coins available for sale can show. Some are on your website. Some are only in the shop. A coin that is not on the website is labeled In the shop.

Your cost stays yours

They do not see what the shop paid. They do not see your cost or wholesale.

One coin at the counter

The card is that coin only. If the coin has your tag, the tag is on the card so you can find it. The rest of the collection stays off the card. They do not show what they paid.

No email of the list

The app does not email the shop, and it does not send the collection. This page is the note. The collection is not on it.

Melt is not your buy price

Melt on their phone is the metal in the coin today. It is not a collector price, and it is not what you pay.

Alerts for one shop

Alerts can tell them when their favorite shop has something new. Those alerts use the one favorite shop, not every shop they saved.

Why the match needs SpotPro

The customer is already looking. Nothing from your shop shows until the coins are in SpotPro. That is the reason they sent you here.

You do not have to put every coin on the website for it to show as available. A coin that stays in the shop can still show, labeled In the shop.

They see the coin. They do not see your cost. When they walk in, you are not handed a full collection. You get one coin, and your own tag when that coin has one.

You are not emailed a list you did not ask for. If you are not on SpotPro, that customer sees nothing from your shop. Asking you is how they were told to fix that.

What the customer sees

Coins available for sale, on your website or labeled In the shop. One favorite shop. Melt of the metal today, which is not your buy price. Not your cost. Not what you paid.

What you are not sent

Not their collection. Not an email from SpotPro about it. Not what they paid. At the counter, one coin on a card, with your tag when that coin has one. Then they take the phone back.

  1. 1
    They keep a list and pick one shop.

    The favorite is the shop the app watches. Other saved shops do not get the match.

  2. 2
    Your inventory is the match.

    Coins available for sale in SpotPro can show, on the website or only in the shop.

  3. 3
    They show one coin when they want to.

    The card is for the person helping them. The collection stays off the page and out of your email.

What it costs

The customer pays nothing. SpotPro is the system you subscribe to. Collection is not a second bill.

For the customer

Free. This app is free for your customers provided by SpotPro. You are not billed for their account.

For the shop

Introductory pricing is $69 per month or $690 per year, with a free trial. Sign up now and lock that rate for life while you stay subscribed. Cancel anytime. Future new-customer pricing will be $149/mo or $1,490/yr. A new shop starts with a 7-day trial, card on file, and can cancel anytime.

If you already use SpotPro, you do not start over. The coins in your system are what a customer can match. More than one location is a separate plan on the pricing page.

Questions

Did this customer send their collection?

No. This page does not include their collection. SpotPro does not email you about it. At the counter they can show one coin. The rest of the collection stays off that card.

What is SpotPro Collection?

It is a free app for your customers. They keep the coins they own and the coins they are looking for. It is not Pocket. Pocket is the shop app. Collection is not in the App Store or Google Play yet. Customers open it in the phone’s browser at spotpro.us/collection.

Why does a match need SpotPro?

Coins available for sale show up only when your shop uses SpotPro. They can be on your website or only in the shop. A coin that is not on the website is labeled In the shop. If you are not on SpotPro, that customer sees nothing from your shop.

Do customers see what we paid?

No. They do not see what the shop paid, your cost, or wholesale.

Are we billed for each customer?

No. The app is free for the customer. You are not billed for their account. SpotPro, the system for the shop, is a separate subscription. A shop that already pays does not start a second trial for this app.

Can a customer follow more than one shop?

They can save other shops, but only one is the favorite. Matches and phone alerts use that one shop. Saving a new favorite replaces the first.

What do we see at the counter?

One coin, when they show the card. If that coin has your tag, the tag is on the card so you can find it. You do not get the rest of the collection, and the app does not email it to you.

Is Collection in the app stores?

Not yet. Customers use it in the phone’s browser. This page does not show store buttons until those listings are live.

What does SpotPro cost the shop?

Introductory pricing is $69 per month or $690 per year, with a free trial. Sign up now and lock that rate for life while you stay subscribed. Cancel anytime. Future new-customer pricing will be $149/mo or $1,490/yr. A new shop starts with a 7-day trial, card on file, and can cancel anytime. If you already use SpotPro, you do not start over. The coins in your system are what a customer can match. More than one location is a separate plan on the pricing page.

This app is free for your customers provided by SpotPro.

What coin shops say

Real dealers. Real floors. Same software we run at The Coin Shop in Brighton.

The text messaging service keeps our customers in the loop for new inventory. It's a great tool for letting customers know what's going on.

Messaging

I do a lot of shows and still keep the shop open, so I needed something that works in both places. Tracking buys by location, printing clean receipts, and keeping stock straight has been a relief. The online store and the wholesale side both pull from the same inventory, which cuts down on the usual double-entry mess. Feels like it was made by someone who's actually done this job.

Shows · wholesale

SpotPro is more than a POS system—it's a lifesaver for our storefront. Running a brick-and-mortar shop is hard work, but SpotPro has brought so much joy back into our daily routine. The counter setup is beautiful and intuitive, and the way it handles our inventory seamlessly across platforms feels effortless. The team behind SpotPro clearly understands the heartbeat of small businesses. They protect our data, answer our calls at any hour, and have given us the tools to thrive in a digital world without losing our personal touch. We are incredibly grateful.

Counter · inventory

Online was always a pain for us until this. Having our own little store with live prices that actually update has made a difference. No weird fees eating into the margins. Counter work is cleaner too, and the text alerts when we get new stock are simple but effective. Customers respond to them.

Online store

We used to bounce between a couple different programs and still end up with mistakes. Now everything's in one place and it just works. The price boards look professional, customers notice, and the directory listings have brought in a few new faces. Staff picked it up pretty quick. For what we pay, it's more than paid for itself.

One system

Wasn't looking for another system, but a buddy talked me into trying it. Glad he did. Inventory, labels, counter, and the website all stay in sync for once. Customers trust the prices more because they update themselves, and the scrap gold tool is simple enough that even my part-timers don't mess it up. It's been a solid upgrade.

Inventory · scrap

I've tried a few different setups over the years and most of them feel like they were built for regular retail and then someone added "coins" as an afterthought. This one doesn't. Buying is straightforward, the boards are accurate, and the online side doesn't cost us extra every time something sells. Support has been decent when we needed it.

Built for dealers

We've been really impressed with SpotPro's features, like the gold coin database. This thing saves a ton of time. Highly recommend!

Reference tools

After six months I can say it's made us more organized and a bit more profitable. Counter is faster, the website actually moves product, and texting customers about new arrivals works better than email ever did. The price displays help a lot with trust. We're not going back to the old way.

Counter · store

Since we started using SpotPro, we've noticed a significant change in how we do things. Real-time pricing and the POS Display have really helped. I'd definitely suggest giving it a try if you're in the business.

Live pricing

The Scrap Gold table has made purchasing scrap gold super easy. New customers never question our prices.

Scrap gold

Busy shop plus shows was always a juggling act. This system handles both without forcing us to keep separate lists or files. Stock stays consistent, labels are easy, and the online and wholesale pieces don't fight with the counter. It just feels practical. Happy we switched.

Shop + shows

The TV screen alone was worth it. People walk in, see the current numbers, and relax instead of pulling out their phones to check. Texting customers when new stuff comes in brings them back faster than I expected. Online sales are finally consistent without the usual marketplace headaches. Setup wasn't a nightmare either.

TV boards · SMS

Labels and inventory used to eat up way too much of the day. Now it's quick, the pricing stays current, and we can reprice stuff without starting from scratch every time the market moves. People comment on how professional the screens look. It's just less friction day to day.

Labels · inventory

I've been in this business long enough to be tired of software that doesn't get how we actually work. SpotPro finally does. Buying at the counter and at shows is way faster now, the prices on the big screen stay current so customers stop arguing, and the online store actually sells without nickel-and-diming us on fees. It's just made the whole shop run smoother.

Counter · TV · store

We've been with SpotPro for 5 years, and it's been a Godsend for our shop. The standout? Definitely the Point of Sale Display. Also the text messaging — a quick notification after new stock and customers come calling.

TV boards · SMS

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